![]() Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. Perform prospective member calls and tours assessing their membership needs.Įxecute retail transactions with accuracy and drive sales goals. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Resolve member concerns and escalate to a Manager as needed.Īnswer phones in a friendly manner and assist callers with their inquiries. Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Greet members/guests as they enter and exit the club assisting them with any questions or concerns as they check in. Daily responsibilities for the Front Desk Associate also include: ![]()
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